As an industry that capitalizes on the transfer and exchange of data, the telecom sector has a wealth of data on their hands they can
Dashboards—they’re the face of your analysis, the interface of your business. They help you organize and visualize your data and most importantly customize how you
Visualization helps you put huge sums of data gathered from web analytics tools into a visual format that’s easier to understand. It helps you gain
Part 2: Optimizing the customer journey through Call Center Data Analytics | Read Part 1 After a sale, it is critical to ensure that every touchpoint
Part 1: Optimizing operations through Call Center Analytics Customer service is essential to any organization, especially for product-based companies offering support to customers around the clock.
Part 2: Moving forward with Advanced Analytics In Part 1 of our blog, we explored how to get started with BI Analytics in your organization, including the
Part 1: BI and Analytics adoption made easy Companies across many industries have already adopted BI analytics to streamline day-to-day operations, customer support, accounting, sales,