Using a legacy quote management solution, it took the leading telecom tech over 20 days to generate a single pricing quote. This manual, error-prone, and lengthy sales process was riddled with several complexities and inefficiencies.
Our Subject Matter Experts (SMEs) and technical consultants hyper-collaborated with the client to assess the existing Configure to Quote (CPQ) business process, including the backend applications and infrastructure. Our team explored the option of implementing an off-the-shelf solution but found that this would just introduce more complexity, tech debt, and custom integration. Instead, we built a personalized platform that seamlessly integrates with the organization’s systems, streamlines the quoting process with ecommerce functionality, and provides valuable insights with analytics.
The fully scalable integrated CPQ solution allowed the client to boost productivity, empower representatives, and discover more revenue generating opportunities. The sales team adopted the platform within less than 2 weeks and has been using it daily since.