Innovation spotlight
Business Intelligence Success Story
80% in productivity gains: How a healthcare org empowered teams with actionable data
About the customer
The Pain Center of Arizona is a top-ranked healthcare organization offering comprehensive treatments and techniques in pain management.
Business problem
After steadily growing for almost a decade, The Pain Center of Arizona doubled in size. The company found their existing systems could no longer keep up with business requirements and prevented them from further expanding. Systems were disconnected and data was hard to access, and this made it difficult to get actionable insights for strategic and operational decisions.
Challenges faced:
- Disconnected data sources and systems
- Difficult to search for and access the right data
- Manual report generation
- Lack of actionable insights
- Slower decision making
- Drop in productivity
The solution
Impact
The data-first solution equipped The Pain Center of Arizona with faster access to information, actionable insights, and improved decision support. Once the initial rollout was completed, our team continued to work with the customer to generate more advanced reports, provide ongoing support, and expand the scope of data sources to resolve additional siloes.
